How do I change the items in my order?Updated 16 days ago

If your order has already been processed and you would like to cancel it, please follow the steps below:

1) Open up a chat by clicking the black live chat button in the bottom right of the screen:

2) Enter your name and the email address linked your order

3) Enter the message 'change items in order [ORDER ID] to [LIST ORDER ITEMS]' - please list all the items you'd like in your order to help avoid confusion

4) Submit a support ticket by selecting 'Yes', then 'Submit Ticket'

- Please ensure you've selected 'Submit Ticket' at the end of your query -

👉 Click this link to open our chat page

⚠️ Please note that our warehouse work as quickly as possible to despatch orders so, although we will do our best, there is no guarantee that we will be able to amend an order*