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Issues With An Order
Broken or Faulty Item
Here's what to do if any of your products are broken or faulty
Wrong Order or Missing Items
If your order is delivered and any of the products you ordered are missing then here's what to do
Damaged Order or Items
If your order arrived damaged and there is damage to any of the products here's what to do
Refund Request
Under our 30 Day Freshness Guarantee, if you are not happy within 30 days of receiving your first purchase, you will be eligible for a full refund if you purchased from our website. All we ask is that we are first given the opportunity to solve the i
Raising A Complaint
If you could like to leave a complaint, please reach out to our customer service team