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Issues With An Order

Broken or Faulty Item

Here's what to do if your case, refills or Body Bars are broken or faulty

Wrong Order/Missing Items

If your order is delivered and any of the products you ordered, refills, cases or Body Bars, are missing then here's what to do

Damaged Order/Items

If your order arrived damaged and there is damage to any of the products (refills, cases or Body Bars) here's what to do

Refund Request

Under our 30 Day Freshness Guarantee, if you are not happy within 30 days of receiving your first purchase, you will be eligible for a full refund if you purchased from our website. All we ask is that we are first given the opportunity to solve the i

Raising A Complaint

If you could like to leave a complaint, please reach out to our customer service team

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